Get in Touch with Henson Installations
Get in Touch with Henson Installations Professional Electrical Services Across Essex & Suffolk
We’re here to answer your questions and help you make informed decisions about energy solutions.
Harwich Office
Frequently Asked Questions
Find answers to the most common queries about our services and installations.
Are you NAPIT registered?
Yes, we are fully NAPIT registered and Part P compliant. All our electrical work meets the latest 18th Edition standards, ensuring safety and quality for every installation.
What areas do you cover?
We primarily serve Harwich, Colchester, and surrounding areas in Essex. Our service extends across Essex, Suffolk, and Norfolk. No travel fees for local areas within Essex and Suffolk.
Do you provide free quotes?
Absolutely! We offer: - Free site surveys - No-obligation quotes - Transparent pricing - Quotes provided within 24-72 hours - Site surveys completed within 3-7 days
How long does a consumer unit upgrade take?
Most consumer unit upgrades take 4-8 hours: - Standard property (8-10 circuits): 4-6 hours - Large property (12-16 circuits): 6-8 hours - Complex installations: Up to one day Same-day installation often available.
What’s included in a consumer unit upgrade?
Our 18th Edition consumer unit upgrades include:
- Individual RCBO protection
- Type 2 Surge Protection Device (SPD)
- Metal fire-resistant enclosure
- Full electrical testing
- Electrical Installation Certificate (EIC)
- Building control notification
- 12-month workmanship warrantyDo I need a full house rewire?
Consider a rewire if:
- Your property is over 30 years old
- You have old-style fuse boxes
- Sockets are discolored or hot to touch
- Lights frequently flicker
- Circuit breakers trip often
- You're planning major renovationsWhat is an RCBO?
An RCBO (Residual Current Breaker with Overcurrent) is an advanced circuit protection device that:
- Protects against electrical faults
- Trips only the affected circuit
- Prevents entire house power loss
- Provides individual circuit protectionWhy do I need SPD (Surge Protection)?
SPD protects your home from:
- Lightning strikes
- Power grid switching surges
- Electrical faults
- Potential damage to expensive appliances
- Mandatory under 18th Edition regulations
Costs £50-£100 but can save thousands in potential damage.Can you install an EV charger?
Yes! We install:
- Zappi 7kW (solar-compatible)
- Hypervolt 7kW (smart features)
- Wallbox Pulsar Plus
Installation includes:
- Dedicated circuit
- Full testing and certificationWhat payment methods do you accept?
We accept:
- Cash
- Bank transfer
- Card payments
- Staged payments for larger projects
Payment is due upon completion of work.What warranty do you offer?
- 12-month workmanship warranty
- Manufacturer warranties on:
* Consumer units: 10 years
* RCBOs: 10 years
* SPD devices: 5-10 years
- Full electrical installation certificationDo you offer financing?
Currently, we do not offer direct financing. However, we provide:
- Transparent, fixed pricing
- Detailed quotes before work begins
- Competitive rates
- Option for staged payments on larger projectsGet in Touch Today
Complete the form below, and our team will respond promptly to your inquiry.